This comprehensive programme is aimed at non-clinical staff (care home workers) who provide Palliative and End of Life Care, but the materials are adaptable for carers working in prisons, and home-based carers, including relatives of patients with terminal illness.

The first full blended programme of its type within the NHS, the solution includes:

• Customised Moodle platform, enabling learners to register and gain access to all training materials
• Six hours of highly engaging e-learning with full supporting audio
• Video sequences for discussion with mentors
• E-Listens (podcasts) profiling the experiences of other carers, patients and family members
• Mentoring support and guidance to participants and their managers 
• Facilitator-led face-to-face training - workshops to consolidate learning and offer opportunities for discussion
• Technical support - Epic's support desk for participants, managers, facilitators and mentors

The blend also includes welcome packs for care home managers, ‘train-the-trainer’ sessions and support packs for facilitators, ensuring the training appeals to the broad range of learning styles within this varied audience.

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