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E P I C   T H I N K I N G

Issue 39: February 2005

This month:
1. New white paper: Change Management and e-learning - updated
2. Book review: Pour Your Heart into It - Howard Shultz
2b. Book review: The Connecticon - learning for the connected generation - Frank Rennie & Robin Mason
3. Article: JISC - “Effective Practice with e-Learning – a good practice guide in designing for e-learning”
3b. Article: The Graze Craze
4. Research: MORI uncovers major new web trends in the UK
5. Hall of Fame: Two more educational visionaries - John Locke and Rousseau
6. News: Epic to exhibit at MCRS
7. Jobs: Check out the latest Epic positions vacant
8. Blended Learning workshops: New dates announced


WHITE PAPER

Change Management - updated

1. Introduction

Change management is now a common topic within e-learning
circles. Many have learnt that cultural resistance is the
biggest obstacle to the implementation of e-learning. This
updated paper provides an academically verified method for
change management relating it to the implementation of
blended and e-learning. It gives practical advice and
checklists for a full implementation cycle.

Read more about this recently updated white paper by Donald Clark, Epic.

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BOOK REVIEW

2. Pour Your Heart into It - Howard Schultz

Review by Steve Rayson, Sales & Marketing Director, Epic.

As Epic will be exhibiting at the Multi Channel Retail Show for the first time this year, on March 15th and 16th, at the ExCel Conference and Events Centre we have taken a look at issues in retail staffing. It is little known that Starbucks were the first company in America to provide healthcare for part-time workers and this review by Steve Rayson, of Howard Shultz's Starbucks story discusses Shultz's corporate attitude to staff retention.

As someone who loves coffee and coffee shops I have always been wary of Starbucks. Maybe I have been influenced by that episode of the Simpsons where Starbucks takes over the world. It can sometimes seem like that with new stores opening in most cities in the UK, so I wasn’t sure about Howard Schultz when I sat down to read his book. However, it didn’t take long before he had my attention. The book reads like a novel and I read most of the book at one sitting. It is a story of dreams and a passion for coffee. At the end I had far more respect for Howard Schultz and Starbucks.

Read the rest of the review

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BOOK REVIEW

2b. The Connecticon - Learning for the Connected Generation

Review by John Harris, Director of Education, Epic.

Do we need new words to capture the changing world resulting from ubiquitous high speed internet connectivity? Possibly, yes. Is “connecticon” one such word. I doubt it. The Connecticon is a word coined to describe the physical infrastructure, the people and the emergent potential for education and innovation afforded by the interaction between people and between technological devices. This book provides a perspective on learning in connected communities containing some good description and analysis of ideas around pedagogy, virtual communities and learning objects. It also provides case studies of community-based online learning experiences that exemplify the author’s ideas.

Read the rest of the review

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ARTICLE

3. JISC - “Effective Practice with e-Learning – a good practice guide in designing for e-learning”

Review By James England, Business Development Director, Epic.

The Joint Information Systems Committee (JISC) has recently published “Effective Practice with e-Learning – a good practice guide in designing for e-learning”.

The guide is aimed at practitioners in post-16 education (HE, FE and adult and community learning), specifically how this group can use e-learning effectively in enhancing the quality of teaching and learning. The booklet differs from many publications of this kind, as it is also accompanied by a CD.

Effective practice with e-learning, focuses not on developing and managing an e-learning project though there is a chapter on designing for e-learning which provides a pedagogical approach to learning activities in “a technology rich context”. The main focus is on “the e-learning advantage”, ten case studies that illustrate effective practice in e-learning across the post-16 sectors.

Read the rest of the article

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ARTICLE

3b. The Graze Craze

Grazing; a new way of learning

Article by Donald Clark, Epic.

Can you watch TV without hopping at least once or whenever the ads appear? Are you an inveterate channel hopper? Do you now shuffle through a CD rather than listen all the way through? If you have an iPod, do you use shuffle, and even shuffle forward in shuffle? Do you skim through the newspaper in a way you never used to? Do you start more books than you finish? Find yourself preferring lots of little dishes rather than one huge main course? If the answer is yes to even some of these questions, you’re a grazer.

Read the rest of the article


RESEARCH

4. MORI survey uncovers major new trends in web use in the UK

A new MORI survey published on February 3rd is the first to take a wide-ranging look at the issues of reliability of information found on the Internet, and the extent to which users feel they can trust the information they find there. The reputation of an organisation and the trustworthiness of the content of websites are important factors in peoples attitudes, the survey found. Information provided via the websites of more established organisations such as museums, libraries and archives are most likely to gain a great deal or fair amount of trust from people. This is particularly the case in comparison to more commercial websites such as utility companies, travel agencies and Internet-only retail companies.

Read the rest of this article

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HALL OF FAME

5. Historical figures in the world of learning - John Locke and Rousseau

The second part in our Hall of Fame series of leaders in learning looks at John Locke and Jean-Jacques Rousseau, education pioneers in the 17th and 18th centuries respectively. Locke and later Rousseau were to change the history of human thought, not always, some would claim, for the better. Locke was the practical, British empiricist who wrote a highly influential manual on education, which still contains much good sense. Rousseau was the wild French romantic, who expressed his thoughts on education in the form of a novel. However, both shared a concern for the learner as an individual who needs to be motivated to learn.

In the next instalment we’ll be looking at the pragmatists William James and John Dewey.

Read more about John Locke

Read more about Jean-Jacques Rousseau

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NEWS

6. Visit Epic at the Multi Channel Retail Show and at HRD.

Epic will be exhibiting at the Multi Channel Retail Show on March 15th and 16th at the ExCel Conference Centre, East London. It is the first time we have done this show and it coincides with the first time that the show has offered the delegates access to an e-learning village, reflecting the growing need for e-learning within the retail sector. Epic will be on stand D40, within the village, and if you would like to visit us there please contact us for free tickets to the exhibition. Epic's Donald Clark will be speaking during the show about the training issues facing retail organisations. "These shows are very important to us as an organisation", said Therese Coyne, Retail Account Manager at Epic, "We get to speak directly to people within the sector about their concerns and have the chance to learn from them. This means that we are getting closer to solving the everyday issues that face training personnel."

In April, Epic will make its annual journey to Olympia to exhibit at the CIPD show, HRD. We will be on the same stand as last year, 122, so again, if you would like to visit us please contact us for free tickets.

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JOBS!

7. Job vacancies

Epic is looking for interactive designers and senior designers. Have you got what it takes?

Check out the latest vacancies

 


BLENDED LEARNING COURSE - BOOK NOW

8. NEW DATES

Epic has announced further dates for the unique Blended Learning workshops. Learn how to develop an Effective Blended Learning Programme. This unique course from Epic, centred around a practical, hands-on workshop, gives a step-by step methodology for designing effective blended programmes, and tools to help with the decision-making process.

Click here for full course content and booking

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