What does learner-centric look like?
The diagram below represents the shift of paradigm we are
talking about here - the change from an instructor-centric
to a learner-centric model of learning.

But is this what is really happening on the ground?
In fact all the organisations in the (admittedly) small sample
represented by our Think Tank delegates, it seems, have felt
the forces of this change to some degree. But it would be
foolish to pretend that there was a clear before/after picture
to be drawn. Most people will be at different stages in their
progress from push to pull.
Neither is it given equal urgency within different divisions
and levels of an individual organisation.
The priority at upper management level may well be principally
around the cost-cutting benefits of online delivery, but it
is a different story for those who have operational responsibility
for the outcomes achieved by e-learning and blended learning
programmes.
There is already an 'old days' of organisational learning,
looked back on by few with nostalgia, when it was all about
the 'country house' model; very 'event-driven', very 'top-down'
in character. Times have definitely changed.
The most obvious difference, with the advent of the internet,
is one of location. Learning can now take place in a variety
of environments, including the workplace, a learning centre
attached to the workplace, or even in the home.
This change is not only being driven by what is happening
within the training departments, however. The way we work
has been altered radically, in many cases, by the advent of
email, web access and intranets. These provide tools for just-in-time
learning, reference and knowledge management much of which
falls outside the remit of training per se, but which is nevertheless
altering attitudes to what constitutes a learning experience.
As a result, a new generation of learners is coming up that
expects to access learning in different ways.
So what is it that these new learners want, exactly, from
a learning experience?
Next>>
Intro:Moving from 'training push'
to 'learning pull'
What do learners want?
Marketing becomes crucial
The challenge to organisational
leadership
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