Websites for information, advice & guidance
Epic designs and builds a large variety of websites for information,
advice and guidance (IAG) to high standards of accessibility
and usability.
User-centred design
At the heart of Epic's approach to developing both websites and
e-learning is a user-centred design process that ensures the final
result will meet the needs of your target audience.
Key features of this process include:
- conducting interviews and focus groups with representatives
of the target audience
- creating 'personas' for typical users
- consulting user representatives throughout the design phase
- creating interactive prototypes for usability testing
- critiquing the designs using techniques of heuristic evaluation
designed by Jakob Nielsen
This approach ensures that:
- designers know exactly who they are designing for
- potential weaknesses in the design are identified and corrected
before development begins
- potential barriers to acceptance are identified and addressed
at an early stage
Usability
Epic's excellence in interface design is informed by the principles
of the usability movement, which gives primacy to the needs of the
user (over the whims of the graphic designer!).
All Epic websites are designed to enable your users to achieve
their goals on the site with effectiveness, efficiency and satisfaction.
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Content management
Content management is arguably the biggest single issue facing
organisations today, as more and more information is published online.
For example, the UK
Parliament website designed by Epic provides access to over
1m documents.
Having developed content management solutions for some of the
world's leading organisations, Epic has a unique wealth of expertise
in this area.
Whatever your information need, we will design an appropriate
platform to help leverage your organisation's valuable knowledge
and information assets.
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Accessibility
Up to 20% of users in some populations have disability issues.
Increasingly, websites are required to be accessible to the widest
possible audience. Government is setting the agenda in this area,
but corporates are also playing an active role.
Epic supports the drive to greater accessibility and works to
help clients achieve an appropriate level of compliance to guidelines
for the target audience.
Read
our free white paper on accessibility
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